Tough Conversations

Navigate tough conversations with confidence. Learn strategies for addressing sensitive topics, providing constructive feedback, and resolving conflicts in a way that strengthens team relationships.

7 Critical Phrases Leaders Must Avoid for Effective Negative Feedback

7 phrases to avoid when giving negative feedback to your team. Giving negative feedback is the one skill I get asked about the most from new leaders.... read more

8/6/2023

Transforming 1-on-1s: How Emphasizing Personal Connection Can Elevate Team Performance

A lot of 1-on-1s suck. There’s so much advice out there about having an effective 1-on-1. And the advice is good: – Set an agenda – Listen more than... read more

8/6/2023

Unlock Better Team Performance: 5 Simple Communication Habits Every Leader Should Master

What’s better than breaking down communication barriers? Preventing them in the first place. Ask yourself this: Do you teach your team how to... read more

8/6/2023

5 Essential Techniques for Navigating Tough Conversations as a Leader: Mastering Confrontation Without Fear

Confrontation can feel suffocating. Your chest tightens up. Heart rate spikes. Hands get clammy. When I was a new leader I was terrified of... read more

7/6/2023

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