How Ignoring Your Team's Feelings Undermines Resilience: 5 Proactive Ways to Foster Genuine Strength

by Kim Fitkin - 12/6/2023

How Ignoring Your Team's Feelings Undermines Resilience: 5 Proactive Ways to Foster Genuine Strength

You fail your team when you tell them to “Be resilient”.

That’s telling your team how to feel, not helping them get there.

It’s not good leadership.

And it disregards their feelings and past experiences.

Imagine this…

A team member has been fired for losing a client at a previous job.

Now, they lose one at your company and hear “be resilient” from their boss.

That leader is failing to understand real fears and past trauma.

Just saying “be resilient” is dismissive.

It means they may never learn what support the employee really needs.

As leaders, we need to avoid shallow advice.

True resilience doesnt come from values statements and will power.

It grows in an environment where people feel heard and supported… …especially during tough times.

Here’s what you should be doing 👇

– Listen to understand  – Know your team’s struggles – Give practical support like training – Let them share their concerns without judgment – Encourage a culture where failure is seen as a learning opportunity

Teams are resilient when leaders are present, empathetic, and proactive in support.

This is just the tip of the iceberg when it comes to resilience.

Im expanding more on it in my newsletter this week. (Link in comments below)

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